Any orders placed for the items in these areas will incur an additional charge. Postcodes: AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50 and BT (Northern Ireland). The same as Zone C but with items incurring a greater charge. Postcodes: HS, IV41-IV49, IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE, IM, GY and JE. Thank you for purchasing from MPW.
If your item is no longer needed or you're just not happy with it? For international customers, you have the option of using the carrier of your choice to return your order to us. Below is some information on our process.
You have two pathways when exchanging an item with us. The second option may result in a quicker turnaround for you, however, you will have a period of time where the funds from both orders have left your account. If you change your mind, get in touch as soon as possible! Any liquid or aerosol that has been opened or seal broken is non-returnable.
If you've owned and used your product but it is within the 30-day return period we may still be able to help. If any items on your order arrive damaged, let us know ASAP. We will assist our customers in these claims but ask that you are patient as this process can take a little time.
Our return address is provided below. Please keep a record of your return tracking information as we will not be held responsible for packages lost in transit on route back to us. Please send us a message. If you have any queries. We aim to respond to all messages within 48 hours excluding weekends. This is a 12-digit number that is located on the right side above the listing banner on desktop PC and laptops.