Below is some information on our process. You have two pathways when exchanging an item with us. The second option may result in a quicker turnaround for you, however, you will have a period of time where the funds from both orders have left your account.
If you change your mind, get in touch as soon as possible! Any liquid or aerosol that has been opened or seal broken is non-returnable. If you've owned and used your product but it is within the 30-day return period we may still be able to help. If any items on your order arrive damaged, let us know ASAP. We will assist our customers in these claims but ask that you are patient as this process can take a little time. Our return address is provided below. Please keep a record of your return tracking information as we will not be held responsible for packages lost in transit on route back to us. EU International Orders: As of 1 January 2021, the UK is no longer in the European Union. For more information please contact our Customer Service team. If there are any problems or delays with your order we will notify you within 24 hours of the order being placed. All postcodes in England and Wales. Postcodes: AB1-AB16, AB21-AB25, AB30, AB39, DD, DG, EH, FK, G, KA (except KA27 and KA28), KY, ML, PA1-PA19, PH1-PH3 and TD. Any orders placed for the items in these areas will incur an additional charge. Postcodes: AB31-AB38, AB40-AB56, IV1-IV28, IV30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50 and BT (Northern Ireland). The same as Zone C but with items incurring a greater charge. Postcodes: HS, IV41-IV49, IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE, IM, GY and JE.This item is in the category "Vehicle Parts & Accessories\Motorcycle Accessories\Luggage\Saddlebags & Panniers". The seller is "moto-evolution" and is located in this country: GB. This item can be shipped to all countries in Europe.